Harmon Legal Groupnever loses a lead to slow follow-up.
How an AI intake system qualifies prospects, collects case details, and routes every inquiry to the right attorney — automatically, while the office is closed.
Good leads were slipping through the cracks every day.
Harmon Legal Group had consistent inbound interest but their intake process couldn't keep up. Every lead required manual follow-up from staff who were already stretched thin.
Missed After-Hours Inquiries
Prospects calling evenings and weekends heard voicemail and called a competitor before 9am Monday.
Manual Intake Bottleneck
Paralegals spent 2–3 hours daily collecting basic case details that could have been gathered automatically.
No Practice Area Filtering
Leads weren't pre-qualified by case type, so consultations were wasted on cases the firm didn't handle.
Slow Response = Lost Business
78% of clients hire the first attorney who responds. Average follow-up time was exceeding six hours.
A lead comes in after hours.
A potential client submits the contact form Tuesday night. The AI intake system fires immediately. No one on staff has to do anything.
The AI qualifies Marcus in real time.
The assistant texts Marcus immediately, asks targeted questions to assess case viability, and gathers everything the attorney needs — with no staff involved.
The intake record fills itself.
Every answer from the conversation is structured into a clean pre-consultation record. No paralegal time. No manual data entry.
Right attorney. Right calendar. Zero staff time.
The system matches the case to the correct practice area, places the consultation on the calendar, and notifies both the attorney and Marcus before anyone on staff sees it.
Your firm could run like this.
If your team is spending time on intake, follow-up, or chasing leads that went cold — we can show where a system helps. Tell us what you're dealing with and we'll respond within 24 hours with an honest assessment of what the right system could do for your specific situation.
Start an AI Systems Audit → No obligation. No jargon. We'll give you a straight answer.